To withdraw your funds, log-in to the MyZFX User Center and click on ‘withdrawal’. Then follow the instructions on the web page to submit and confirm a withdrawal request. It’s important to make sure that you’ve already submitted the relevant identity verification documents (ID and proof of bank account) before you try to make a withdrawal.

We need to have this verification info before we can release any money to you. In addition, if it’s your first withdrawal, customer service will give you a call to verify your identity in person. The minimum withdrawal amount is around $15.

※ Quick reminder: The calculation of available withdrawal amount with the open position(s) is: cash for available withdrawal = Equity – credit – 2 x used margin.